(IT) Level 1 Software Help Desk Support

Location: North Sydney, New South Wales   

Passion for Growth Culture of shared principles and values Genuine career, real options and true choice Our client has an exceptional opportunity for a Service Desk Support Analyst to provide professional and effective first level Software support to business users on various networks and systems within the company. This is a fun environment with an existing team that requires someone who possesses between 6 months to 3 years experience.Working times: 40 hour working week (with 1 hour unpaid lunch) 9 hour shift work between 7.30am - 6.30pm as per rotating shift roster After hours stand by duty as per rotating on call roster Skills, Knowledge & Experience required for this position: 6 month to 3 Years help desk/Call centre experience Strong knowledge of Lotus Notes are a must! Exceptional customer service skills Excellent oral & written communication skills Experience in Software support will be required Scope of work: Working/adapting to a rotating shift environment with periodic overnight & weekend on call requirements. Dealing with huge range of functional areas and levels of individuals across the business. Supporting a vast range of technologies & applications - a lot of which are unique to TSSC Supporting complex hand held equipment used by the sales force This great opportunity is situated within a dynamic/fun support team and is for an immediate start. If you have recently graduated from an IT related course this may be the perfect opportunity to start your IT career. We are in a position where our client is able to make an informed decision at speed to capture the best available candidates. If you are looking for a career as a level 1 helpdesk support then act fast as this opportunity will not be available for long. Apply immediately for an interview. Please contact Douglas Hitos on 9236 4500 or email your application to (see below) for an immediate response. This position was posted by Genesis IT - Specialist provider of IT careers and contracts.

	Type:		Permanent
	Location:		North Sydney, New South Wales
	Country:		Australia
	Contact:		Douglas Hitos
	Advertiser:		Genesis IT
	Email:		Douglas.Hitos.8FFEC.BA440@mail.jobserve.com
	Start Date:		Immediate
	Reference:		JSJG/4289/JG43486