Australian IT Jobs

(IT) ServiceDesk Analyst

Location: Sydney, New South Wales   

Financial Services. VOIP, Black Berry & MS Office/Windows. Attractive Salary $ - CBD location This publically listed Australian company, is seeking a strong Service Desk Analyst to be the first point of contact and provide technical support for their internal users. This role requires you to provide exceptional customer service and an ability to manage multiple support procedures. This is a great opportunity to enhance your technical ability as there will also be the opportunity to support projects such as network upgrades and rollouts. Day to day your responsibilities will include: Provide support for all PC and Laptop internal components and peripherals. Provide support on Black Berry and VOIP (Cisco Call Manager). Provide support on MS Windows, MS Office, Active Directory and Exchange. Adhere to established production and Service Desk procedures and practices. To be considered for this role you will have: A strong background in either Service or Help Desk environment. Previous experience supporting Blackberry and VOIP. A Support knowledge of Microsoft O/S and applications. A strong customer service orientation and a positive mindset. Previous experience in either financial services or property would be well regarded. For more information contact Heather MacBeth, (02) 8227 9200 email (see below), or apply via the APPLY NOW button quoting JN/1989.

	Type:		Permanent
	Location:		Sydney, New South Wales
	Country:		Australia
	Contact:		Heather Macbeth
	Advertiser:		Ethos Corporation
	Email:		Heather.MacBeth.67FC2.B9ABC@mail.jobserve.com
	Reference:		JS1989

This entry was posted on Thursday, September 25th, 2008 at 8:02 pm and is filed under Australian Based IT Jobs. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.