(IT) Service Desk Level 1 Support Analyst Top Corporate HEAT ITIL
Location: Brisbane, Queensland, Australia
Your opportunity to join a prestigious organisation a Service Desk (HelpDesk) Analyst providing direct level 1 support for IT services, including the support of applications, LAN, WAN and the desktop infrastructure environment. Your responsibilities will include: Take ownership of inbound calls using HEAT call logging software Receive, record and track incidents up [...]