Australian IT Jobs

(IT) CCP Technical Specialist – Contact Centre – Leading ICT Vendor

Location: Sydney, New South Wales, Australia   

Our client an Australian IT Services business, operating across the Australasian region is seeking an experienced CCP Technical Specialist to provide CC operational, testing support and after hours call out support for their clients. You will be focussing on providing 2nd and 3rd level contact centre support to the Enterprise Management Centre (EMC) for Network, Application and Hardware issues/faults. You will offer the following experience: Hands on experience for voice, contact centre and data equipment including Cisco, Avaya, Nortel, NEC, Ericsson etc. Solid experience with Cisco Intelligent Contact Manager (ICM) and (IPCC). Experience working in a similar role within a Contact/Call centre. Good understanding of protocols and systems. Strong analytical and problem solving skills. This is an opportunity not to be missed, be part of a fun and dynamic culture and be rewarded for your hard work. If you match the above criteria and strive on working in a challenging, fast paced environment, apply now or send your CV to (see below) or call Diana on (02) 9250 8100 for more information. Please quote Job Reference SYDCMAZ19424 when applying for this role.

	Type:		Permanent
	Location:		Sydney, New South Wales, Australia
	Country:		Australia
	Contact:		Diana Cascione
	Advertiser:		Candle ICT (Sydney)
	Email:		Diana.Cascione.D4D85.D84AE@mail.jobserve.com
	Reference:		JSSYDCMAZ19424

This entry was posted on Monday, June 30th, 2008 at 8:06 pm and is filed under Australian Based IT Jobs. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.