Australian IT Jobs

(IT) Helpdesk Analyst - Junior To Mid Level

Location: Sydney   

Large, publicly listed international company Friendly and switched on working environment Excellent career prospects If you’ve been searching for a helpdesk role that is off the beaten path and you really get a satisfaction and a real charge from helping people then this could be the role you’ve been looking for. The environment is a mixture of Windows, SQL, and a bit of Unix, and is 1st and 2nd level phone based technical support and troubleshooting. You will still have an opportunity to flex your technical muscles by performing remote hardware and software troubleshooting to over five hundred sites. Due to the specific customer support focus of the company I’m only interested in people that are team players and who take personal ownership of their position and responsibilities Your hard work and dedication will be rewarded by a competitive salary, performance bonuses, and company share options. What you’ll need to join this fantastic team: Tertiary level qualification in Computer related education 3 + years of phone-based helpdesk or technical support experience with a focus on Windows 2000/XP operating systems, software and related peripherals Extremely strong customer service and interpersonal skills with a passion for solving problems. Past experience supporting databases (Microsoft SQL) Exposure to VB Scripting or Shell Scripting Some things that would be good to have: Knowledge or experience with Unix or Linux operating systems Excellent analytical and troubleshooting skills Open to change and passion for learning new technologies Strong attention to detail Please contact Henry Brosius on 02 9270 5207, please forward your Resume to (see below).

	Type:		Permanent
	Location:		Sydney
	Country:		Australia
	Contact:		Henry Brosius
	Advertiser:		Sirius Technology
	Email:		Henry.Brosius.33554.CA468@mail.jobserve.com
	Reference:		JSHB97127B

This entry was posted on Thursday, April 17th, 2008 at 11:39 pm and is filed under Australian Based IT Jobs. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.