Australian IT Jobs

(IT) 1st Level Helpdesk - Sydney

Location: Sydney, New South Wales   

Global leader - Financial Services Project Delivery Sydney location Chances are, the last time you used an EFTPOS terminal, ATM, paid a bill by phone, bought a ticket online to your favourite concert, used a Smartcard, or made a purchase over the Internet, you used my client’s services. They work behind the scenes, 24 hours a day, seven days a week, to keep Australia’s largest independent electronic payment systems network running effectively. Here is a fantastic opportunity for a responsible, dedicated, support orientated individual to join this extremely successful organisation. You will be responsible for the overall delivery and support of all relevant desktop services. Team duties include Help Desk Support, support of PC Hardware, Software and other peripherals. Also included is the responsibility for the maintenance of documentation and administration of the above areas. Your duties will include: - Perform first level desktop support to users who report issues with their office equipment, including PC, phone, Blackberry and peripherals. - Installing, administering and supporting the company’s PC hardware platform, which consists of Intel based PCs, notebooks and printers. - Installing, configuring and administering and supporting the company’s PC software platform which consists of Windows 2000, XP, MS Office Pro (Word, Excel, Powerpoint, Access and Project), Lotus Notes, terminal emulation software as well as many other specialised applications. To be considered for this role you will: - Have a good understanding of the Microsoft Operating Environment - Have exposure to Lotus Notes and Service Centre - Demonstrable skills in troubleshooting. - Be able to prioritise multiple tasks on a daily basis. - Have experience in PC hardware support - Have experience with PC software applications installation - Microsoft applications, Lotus Notes, MS - Have experience with Exchange and Citrix. - Demonstrate excellent documentation skills. - Be extremely customer focused - Have superb communication skills The right candidate will also be a team player and will take ownership and responsibility for their own work. On top of this, they will be very motivated and have the passion and the drive, which the existing team has, in the work that they do. Please apply by emailing your Resume to (see below) in MS Word format, or call Pharyn on 8234 6499 , for a confidential discussion quoting reference MM1505. Short-listed applicants will be contacted to discuss in full. Alternatively if you know of anyone that would suit this position, please contact us with details; ask about our referral programme, and how you can earn yourself a great reward!

	Type:		Permanent
	Location:		Sydney, New South Wales
	Country:		Australia
	Contact:		Pharyn Abel
	Advertiser:		Aristotle Corporation
	Email:		Pharyn.Abel.9AC3D.E9757@mail.jobserve.com
	Reference:		JSP8505/JG24080

This entry was posted on Monday, April 14th, 2008 at 10:54 pm and is filed under Australian Based IT Jobs. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.