January 6th, 2008

(IT) Helpdesk 1st Level - Amazing Career Opportunity!


Highly Reputable Cutting Edge Australian Technology Provider Career development, training and progression is fostered within the organisation Great interactive and fun team culture! $40k-50k Package commensurate with skills and experience Great role if you’re looking to move from a call centre or junior support role. This will be an opportunity to really move into a serious IT Support environment! Are you a highly motivated and energetic personality with an IT background looking to further their career? Then join this highly established and well-regarded Australian organisation that provides cutting edge managed services and customised IT infrastructure solutions to small/medium sized corporate organisations and local government. What is this all about? The 1st level Support Specialist will be required to work within the support team providing EXTERNAL CLIENT SUPPORT to various users in a managed service environment (Citrix, MSoft, HP, Cisco) in a prompt, timely manner with strict adherence to established SLA’s. The role of the Service Desk Engineer requires continues commitment to improvement and learning to facilitate the goals of this thriving business. Professionalism, customer service, efficiency and taking ownership are of the utmost importance! Responsibilities Include: 1st Level phone and remote-based desk support for existing network infrastructure Outstanding customer service Excellent verbal and written skills General Windows troubleshooting Adding/Removing users
**Type : Permanent
** Location : Sydney, New South Wales
** Country :
**Contact : Becky Pascoe
**Advertiser : Carnegie Hill Group Pty Ltd – Recruitment
**Email : Becky.Pascoe.98D1C.A7B04@mail.jobserve.com
**Reference : JSDS271NN/JG10297


This entry was posted on Sunday, January 6th, 2008 at 11:58 pm and is filed under Australian Based IT Jobs. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

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