Australian IT Jobs

(IT) Customer Service Administrator - IT Industry

Tired of working in a mundane office? Looking to add more value and provide better service? After a career that doesn’t require answering the phone all day long? Then you probably want to work here!. Our client is a well known IT brand and a highly regarded supplier of broad-based technology and distribution services. Whilst being a global organisation, they have been successful in maintaining a fun, energetic and customer focused culture. With modern, purpose built offices and a vibrant culture, they are regarded as an ‘employer of choice’ within the industry. With expansion of their customer service team, 2 new opportunities for experienced Customer Service Professionals have become available within their customer administration team. This role will find you performing a variety of tasks, but is primarily focused on the management of customer orders/queries and escalated inquiries, with an emphasis on task management and reacting proactively to problem orders. The key to this role is quality with a ‘high attention to detail’ and offers a tremendous amount of task diversity on a daily basis. Daily communication with a number of internal departments, external product vendors, and logistics providers are all fundamental duties in this position. Being eligible for this role will require these four simple things. Previous experience in a role that required some level of customer interaction. Some previous administration or data entry experience. A high degree of energy and
**Type : Permanent
** Location : Botany, Australia
** Country :
**Contact : Brigitta Merchant
**Advertiser : Vantage
**Reference : JS6099

This entry was posted on Monday, October 1st, 2007 at 11:18 pm and is filed under Australian Based IT Jobs. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.